Customer service was fanatic and the online shopping exercise was seamless.
The products them self were okay
The shampoo alone does clean the beard well but if it left it very dry so you have to use the conditioner which again didn’t really moisturise the beard or skin underneath much.
You have to use all three products to benefit.
If your looking for a good shampoo only which doesn’t require a conditioner or beard oil this isn’t the one.
Also very strong smelling which is good as it lasts all day but it can be over powering to have such a strong smell under the nose all day long