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    The Beard FAQs

    WHO THE HECK ARE THE MO BROS?

    The brotherhood of grooming opened its doors  in 2014 to welcome in its bearded bros and help them solve their bearded problems with British ingredients (swapping a stiff upper lip for a fun facial grooming routine). Today, the Mo Bros have helped over 500,000 brothers in 78 countries. Read more about the Mo Bros story.

    SHIPPING

    How much does your shipping cost?
    How quickly do you ship orders?
    How quickly will my order be delivered?
    How do I know if my order has been shipped?
    How can I track my order?
    I placed my order over the weekend. When will it ship?
    I placed my order at night. When will it ship?
    Do you ship internationally?
    Are customs fees included in the sales price or shipping cost?
    Why don't you ship to my country?
    Can I collect from the Mo Bros?

    LATE DELIVERIES

    COVID-19 UPDATE
    My order has not yet arrived
    My tracking says my order has been delivered but I can't find it
    I have item(s) missing from my order

    PLACING AN ORDER

    What payment methods do you accept?
    Can I place an order over the phone?
    How do I amend my order?
    Where do I add my Voucher Code?
    My voucher code isn't working
    How do I redeem a Gift Card?

    RETURNS & REFUNDS

    Can I return my item(s)?
    My item was damaged
    I have not received my refund yet

    PRODUCTS

    Can I obtain samples from the Mo Bros?
    Allergies & Reactions
    Are your products vegan?
    What do your scents smell like?
    Why don't you stock all of the scents anymore?
    Do your products have alcohol in them?
    Does your beard brush contain real boar hair?
    Do you sell Gift Cards?

    HELP ME WITH MY BEARD OR MOUSTACHE

    How do I start growing my beard?
    How do I grow a Moustache?
    How do I keep that beard looking and feeling great?
    I have one of the following problems with my facial hair
    Help I need to buy a gift for a beardsman

    MISCELLANOUS QUESTIONS

    Can I sell your products?
    Who do I talk to about Marketing & PR?
    I'm an influencer. Can we collaborate?
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